Resolve “Thunderbird Sent Messages Missing” Issue
Mozilla Thunderbird is an open-source desktop-based mail client among all end users. This includes not only emailing feature but it also offers address book, events, appointments, tasks and other items too. It generates a plain text data that can be saved in MBOX file format. It is a very flexible file, which can be accessed by any of the supported email clients because it is platform independent application. Sometimes it gives authority to anyone to get into someone else’s mailbox and leave it. Due to this reason, many users may encounter “Thunderbird sent messages missing” error. So it that condition the users need to recover MBOX files along with attachments when their thunderbird missing email messages . It will be a challenging task for many users, therefore, not an easy to execute. From now onwards, it will not become very tough as in the upcoming section of this blog; we will explain the manual procedure to fix Thunderbird email problem in an efficient way.
“From past few weeks, I have been using Mozilla Thunderbird application. When I have checked all my sent emails suddenly I received an error message like “Thunderbird sent folder is missing”. I am so annoyed with this Thunderbird error. Kindly suggest me a reliable solution that will help to resolve my problem?”
How to Fix “Thunderbird Sent Messages Missing” Manually
There are three different ways that will help to recover corrupted .mbox file when thunderbird inbox messages missing or during thunderbird email loss . Some of the following steps, which are discussed below:
1. Repair Folder in Mozilla Thunderbird
To restore a Mozilla Thunderbird folder in which messages have disappeared or deleted emails are still present. Let’s have a look:
- Recover Single Thunderbird folder
a) First, turn off the automatic email checking just as a precaution. This is not mandatory, but it may prevent causes of conflict.
b) Using the right button, select the particular folder you wish to repair in Mozilla Thunderbird.
c) Then, choose Properties option from the menu bar that appears on the screen
d) After that, navigate to the General Information tab
e) Click on the Repair Folder and press OK button
No need to wait for rebuilding a Thunderbird folder to finish before selecting OK button. However, you should never do anything else in Mozilla Thunderbird until the rebuilding process has completed.
- Rebuild Multiple Thunderbird folders
To resolve issue Thunderbird Sent Messages Missing or whenever Mozilla Thunderbird Cannot Delete Messages, you need to repair several folders of Mozilla Thunderbird users have to follow these set of instruction
a) Keep in mind that Mozilla Thunderbird is not running
b) Now, Start Thunderbird profile directory on your desktop
c) Then, go to the specific account’s data folder such as:
1. IMAP email account comes under ImapMail.
2. POP email account can be found under Mail/Local Folders
d) Locate the MSF files that correspond to the desired folder you need to rebuild.
e) Now, move the .msf files into the trash folder. No need to remove all corresponding files without having .msf file extension. For an instance, if you have one file called “Inbox” and another one is “Imbox.msf,” delete this file “Inbox.msf“ but leave this “Inbox” file in the appropriate place.
f) Eventually, you can start Mozilla Thunderbird.
Well, Thunderbird can rebuild the deleted .msf index files easily.
2. Modify Header Value
In case of Thunderbird missing email messages, this process should be executed by those users who are familiar with both; file header and changes that will be fixed. Users can undeleted Thunderbird Folders or lost messages by checking this X-Mozilla-Status header for an affected .mbox data file. Users have to set it to zero value for restoring the MBOX File and a fix will take place, if necessary.
NOTE: Make sure that you are executing the right thing and make some changes in the header correctly, as implementing the wrong MBOX recovery method may be worse a situation.
Professional Way to Recover MBOX File
If the above-stated methods have failed when Thunderbird Sent Messages Missing, in that situation users need to opt for a reliable third party tool i.e. SysTools MBOX Converter tool. It is designed in such a way to recover MBOX Files. It provides an option to merge multiple .mbox emails into a single PST file without any fear of data loss. This software has some of the benefits that can repair all .mbox files along with guaranteed results.
Final Words
In Mozilla Thunderbird, the users get stuck and sent emails are not showing in the Sent Items. One of the major reasons behind this problem is the corruption in MBOX data file. Therefore, we have discussed two manual approaches that will help to resolve “Thunderbird sent messages missing” error. However, a guarantee of receiving the desired output is keen in case of manual measures. Therefore, it is highly recommended to take help of the third party tool named as MBOX converter. It is the perfect solution that will help to fix and repair a corrupt or damaged MBOX file efficiently.