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Unable to Open PDF Attachments in Outlook: Here is the Trick!

  author
Written By Nimisha Ramesh
Mack John
Approved By Mack John  
Published On January 24th, 2024
Reading Time 5 Minutes Reading

Microsoft Outlook has many features, one of the features is the ability to preview and save attachments to the computer. But sometimes it is very difficult to open PDF attachments or they struggle with the issue “Outlook cannot open PDF attachments” and there are several reasons that are responsible for it.

Hence, in this article, we will go into detail and we will help you to resolve the problem of being unable to open PDF attachments in Outlook. So stay with us to overcome this issue.

However, before starting the blog let’s have a quick look at a user query to understand the whole attachment issue.

User Query: “Hi, I am using Microsoft Outlook Home and Business 2016. But recently, I have encountered this issue of certain PDF attachments being unable to open in Outlook. If I try to open it then there is an error message “Acrobat could not open file”. I have tried many times but am still not able to open and save it. So, if anyone knows the solution then please suggest me.”

Unable to Open PDF Attachments in Outlook – Fixed Issue Using Manual Method

In this section, we are going to discuss some manual tips to overcome the “Outlook unable to open pdf attachments” issue. So follow the methods which are mentioned below

# Method 1 Enable Previewer – To view the email attachments in Outlook you have to enable the attachment preview option to enable. Because sometimes while installation this option is disabled by default. Hence, users cannot open PDF attachments in Outlook. So to enable this option follow the listed below steps

  • Open Microsoft Outlook first.
  • Go to the File option.
  • Then click on the Option.
  • Now choose Trust Center Settings.
  • After that select Attachment Handling.
  • Click on the radial box to enable the attachment preview.

#Method 2: Update Microsoft Outlook – Sometimes if an update is available and your Outlook is not updated then you may encounter unable to open PDF attachments in Outlook. An update is important because Microsoft Office receives security updates in a regular time period. So if you have not previously encountered this issue in your Outlook then go and check for updates.

#Method 3 Check Antivirus or Firewall Settings- Firewall and anti-virus might also be this season for Outlook unable to open PDF attachments. Because some third-party antivirus software might interfere with the email attachment. So, check in the settings if it is blocking the file of a certain format for all email attachments. Or if you don’t have any antivirus installed on your computer then check Windows default defender settings.

#Method 4 Check PDF Default Program – We know that PDF is a very common file format that can be opened with the help of many software. The most common PDF document viewer is Adobe Reader. So check in Windows settings that the default app for PDF is properly selected.

Alternative Way to Fix Unable to Open PDF Attachments in Outlook

If all the above solutions do not work then the last option is to download all PDF attachments and open it through Adobe Reader or any other app. To download all attachment from Outlook you can select the attachment and save them one by one. But this method takes lots of time if you have many attachments to download. Moreover, Outlook does not have any solution to download multiple attachments from multiple emails at once.

So to make the task easy you can try an automated solution. Outlook Attachments Extractor is the software that has the facility to download the specific file format email attachments from multiple emails at once. Because the software comes with various filter options that help users to download attachments as per their requirements. The software is also capable to download attachments from Outlook OST and Backup files.

Note: This Tool is also available for Mac Outlook. So, if you getting the same issue in your Mac Outlook then click on the below download button to check out the Mac software.

For Windows OS

Download Now Purchase Now

For Mac OS:

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Here are the five simple steps to download the Outlook PDF file attachments.

1: Download and Install the software to solve the issue “cannot open PDF attachments in Outlook”.

2: Click on the Add Files or Add Folders to add the Outlook files

3: Choose the destination path to save the resultant attachments.

4: After that select, the File Type option >> choose the Include option and type PDF at the given space.

5: At last click on the Extract button to start the process and eliminate the issue”Outlook cannot open pdf attachments”.

By following all the steps properly, the user will easily able to remove the issue “cannot open PDF attachments in Outlook”

Also Read: How do I Convert My Emails to PDF – A Perfect Solution

Conclusion

Sometimes due to some common reasons, we are unable to open certain email attachments in Outlook. So if you have this “Outlook cannot open pdf attachments” issue then go through this article Here we have discussed all the reasons and techniques to fix unable to open PDF attachments in Outlook.