Resolved – Lotus Notes NSF File Does Not Exist Error

Ever encountered an error message “Lotus Notes file does not exist?” Are you looking for a feasible approach to troubleshoot this issue? Then, here is the blog, which describes result-driven techniques. Go through this article till the end and get the proven solution to resolve “file not found” error message.

Though IBM Lotus Notes provides outstanding features and high level of security. It does not mean it is free from all types of errors. In some or the other way, Notes users come across certain instances in which they face different errors. One such mind-scratching error message is “Lotus Notes file does not exist while opening mail!” Whenever such error is being encountered, it becomes extremely difficult to access the data items stored in the NSF file. Before knowing the solution, let us first discuss all possible reasons and their solutions to troubleshoot NSF file missing error in Lotus Notes.

Why Does Lotus Notes File Does Not Exist While Opening Mail?

There can be several reasons behind this “file does not exist” message. Some of them are mentioned below. Let’s have a look!

• A user might be working on an unreliable or lost network connection. This might lead to such error generation in Lotus Notes.

• When a person is trying to open the NSF file, which does not exist any longer. Or, it is saved in some removable device, which is not attached to the system.

• If anyone tries to access the attachment, file or folder, which is not available in the directory. Then, it may prompt “Lotus Notes file does not exist” error message.

Some Troubleshooting Tricks to Fix IBM Notes File Does Not Exist Issue

There are some common ways described below using which one can easily resolve the Lotus Notes file not found problem.

• Check your internet connections and all adapters very carefully. If all are in perfect state, then try to open the emails in Lotus Notes.

• Remove all external storage devices and try to click on the Notes email message to fix the NSF file not found issue.

• You should be aware of the directory wherein the NSF file is saved. Make sure to verify the path in which the file is stored.

• Ensure that some of the key files such as names.nsf, desktop.ndk, cache.ndk, and bookmark.nsf exist in the data directory. However, if these files are not there, then equivalent files must be present in the data directory.

Top Reasons & Solutions for NSF File Missing Error – Manual Ways

# Reason 1: One of the major reasons behind IBM Notes file does not exist issue is because the archived NSF file is either renamed or deleted from the Notes directory.

Solution:

1. First, go to the File menu >> Database >> Properties >> Archive Settings option.
2. After that, check whether the archive file is missing or renamed.
3. If it is deleted, then create a new NSF file
4. Now, rename it with the same name along with the same location.

# Reason 2: Whenever a user switches to a new version from a different account, it might display IBM Notes NSF file not found error.

Solution:

To fix NSF file does not exist error in Lotus Notes, it is suggested to install the latest version of Lotus Notes application using the same user account. When the installation gets completed, restart the email client. This will help to prevent the error message to encounter again.

# Reason 3: One may get this “file does not exist” error message while accessing Notes email in the local replica instead of a server copy. Another possible cause is accidental deletion of temporary files (.dtf) from the IBM Notes application.

Solution:

1. First, open the emails in server copy instead of a local replica.
2. Then, launch the Lotus Notes application again and resolve Lotus Notes file not found error.
3. After that, configure the anti-virus program excluding the DTF files.
4. Ensure to update the anti-virus program with the latest patch

Trouble-Free Solution to Fix “Lotus Notes File Does Not Exist” Error

Despite rendering out-of-the-box features, the Lotus Notes email client is pretty complicated to be used. This is one of the reasons wherein most of the Notes users want to switch to a simplified email platform. When it comes to migration of Lotus Notes NSF file to platforms such as Exchange, Outlook or Office 365, user needs Lotus Notes Migration Tool.

This is why Mail Migration Wizard comes to the rescue which is capable enough to efficiently perform Lotus Notes to Exchange Migration in a seamless way without facing any technical glitches. Besides migrating NSF files to Exchange Server, it is also deployed to transfer Lotus Notes data to Outlook and Office 365 application. Moreover, one can easily use this application on any version of Microsoft Windows operating system.

Winding Thoughts

The Notes users have to face several challenges, particularly different errors. One such error message which is often encountered is “Lotus Notes file does not exist while opening mail.”

Therefore, to smartly deal with such problem, we have discussed all possible causes and their respective solutions. We have elaborated both the manual and automated workaround. However, it is best suggested to avail the aforementioned commercial tool, which is a very effective solution to troubleshoot this NSF file not found issue.